Privacy Policy

Data protection

This page is used to inform visitors about our policies on the collection, use and disclosure of personal information in the event that someone chooses to use the services we offer.

If you choose to use our Services, you consent to the collection and use of data in accordance with this policy. The personal information we collect is used to provide and improve our Services. We will not use or share your information with anyone except as described in this Privacy Policy.

Data collection and use

For the sake of the best possible experience while using our services, we collect the following data:

• Information you provide directly to us: for example, when you fill out a contact form or contact our support, you may provide us with information such as your name, email address, phone number or address.
• Also, in the previously mentioned contact form there is also an Attachment option, in which it is possible to send only documents in MS Word or PDF format, the primary purpose of which is to enable our business partners to attach business documents, i.e. to enable potential candidates for employment relation to attach a CV or other relevant documentation.
• Automatically collected information: When you use our services, certain information is automatically collected, such as information about your IP address, cookies, etc., which is ultimately collected by the hosting provider MINT HOSTING DOO.

All collected data is submitted through the contact form exclusively to our official e-mail address.

Sharing of information

We will not share your information with third parties without your consent, except in the following cases:

• When it is necessary to provide services or to fulfill legal obligations.
• In the event of a merger, acquisition or sale of the company, where your information will be transferred.

Purpose of data processing

We use your personal data for the following purposes:

• We collect, store, use and process your information to provide you with our Services, identify you when you log in, provide customer support and operate and maintain the Services we provide
• We use your contact information to respond to your comments, questions and requests, provide customer support and send you technical notices, updates, security alerts and administrative messages.
• We use your contact information and information about how you use our services to send you promotional information that may be of interest to you, including by email.
• To verify and account activity and to monitor suspicious activity or fraud

Rights available to You

You have certain choices when it comes to your information. Those are:

• The right to access your personal data
• The right to correct your personal data if it is incorrect or incomplete
• The right to delete your personal data ("right to be forgotten") if there are certain reasons
• The right to restrict/suspend the processing of your personal data
• The right to submit a complaint to the supervisory authority

Security

We maintain administrative, technical and physical safeguards designed to protect your personal information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

We value your trust in providing your personal information and for this reason we strive to use commercially acceptable means to protect it. But please note that no method of transmission over the Internet or method of electronic storage is 100% secure and reliable and we cannot guarantee its absolute security.

Childern’s Privacy

Our Services are not intended for persons under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. In the event that we discover that a child under the age of 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

Legal ground for the processing of personal data

We will process your personal data on the following legal bases:

• performing a contract with you in accordance with Article 6 (1)(b) of the GDPR, if you have a business relationship with us;
• our legitimate interest in accordance with Article 6 (1)(f), for example our desire to improve the website; to keep you up to date with our business activities and events;
• to comply with the legal obligation to which we are subject in accordance with Article 6 (1)(c);

We process data primarily in accordance with the Law on the Protection of Personal Data ("Official Gazette of BiH" 49/06, 76/11 and 89/11) and all other regulations governing this matter in Bosnia and Herzegovina and the Republic of Srpska.

The consent of the data subject in terms of the Law on the Protection of Personal Data ("Official Gazette of Bosnia and Herzegovina", No. 49/2006, 76/2011 and 89/2011 - correction) implies any specific and conscious indication of the data subject's desire given by the data subject's free will his consent for his personal data to be processed.

We process the data of persons residing or staying in the territory of the Republic of Serbia in accordance with the Law on the Protection of Personal Data ("Official Gazette of RS" No. 87/2018).

Changes in the Privacy Policy

We may update our Privacy Policy from time to time. We therefore advise you to periodically review this page for any changes. We will notify you of any changes by posting a new Privacy Policy on this page.

This policy is effective as of 27.03.2024.

Contact Us

If you have any additional questions regarding this privacy policy, please feel free to contact us:

Artificial Inteligence & IT“ d.o.o. Banja Luka

Aleja Svetog Save br. 25

78 000 Banja Luka

E-mail: office@aiandit.com